Contact us

Resource Centre
Prior House,
6 Tilbury Place,
Brighton,
BN2 0GY
Tel: 01273 606160
info@resourcecentre.org.uk

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Opening hours: 9am to 4pm Monday, Tuesday, Thursday, Friday. Due to Covid-19 restrictions, all our face-to-face services are by prior arrangement. Please ring the upper bell when you arrive.
We are closed on Wednesdays, weekends and bank holidays.

Getting to the Resource Centre

By bicycle / on foot:

Carlton Hill / Kingswood Street is a very steep hill. Secure cycle parking outside the Centre.

By bus:

Take the 18/23 bus to Queens Park Road (Egremont Gate stop) and walk down the hill, or any bus to the Old Steine and walk up. See Brighton & Hove Buses website for details of bus times and routes.

By car:

Two disabled bays and two loading bays outside the Centre. Shared pay & display and residents parking bays along one side of Tilbury Place. Nearby streets also have shared and pay & display parking bays, at a cost of £1 per hour for up to four hours (zone C). Please allow plenty of time to find a parking space. Nearest off-road car park is in Church Street.

Access details

The Resource Centre is on the ground floor with a ramp into the building. There are wide doors throughout and a fully accessible toilet. Parking near the Centre can be difficult but there are two disabled bays in Tilbury Place.

All publications are available in large print or audio on request (please allow time for us to create alternative formats). Magnifying lens in information library.

We welcome calls via Typetalk from minicom users.

We are committed to making our services accessible to disabled people. Please contact us if you need further information or wish to discuss your access needs.

Staff team

Our staff team is currently:

Dani Ahrens
Kate Chapman
Judy Goss
Rebecca Luton
Kate Page
Mireille Shimoda

To email any member of staff directly, use this formula: firstname.lastname@resourcecentre.org.uk

If you like what we do…

There are several easy and quick ways you can support our work:

  • Become a Friend of the Resource Centre – it’s free, quick and easy to sign up. We won’t bombard you with emails.
  • Make a donation.
  • Give us your feedback – we design all our services around the needs of small community groups, so if there’s something you need that we don’t provide, please tell us. If our services have been useful for you, it’s really helpful for us to have that in writing.
  • Choose us on Amazon Smile – if you do your shopping via smile.amazon.co.uk, we are on their list of charities to support, under our company name, Brighton and Hove Social Welfare and Educational Trust Limited.

Complaints

We aim to be as helpful as possible and to provide an efficient service. We welcome any suggestions for improvement which you may have.

If there are any problems, please let us know and we shall aim to put them right quickly. We shall also consider whether there are any wider implications for our service as a whole.

If, however, you are not satisfied with our response, you may make a formal complaint in writing to our management committee. The committee is made up of our elected trustees and directors.

We shall send you a written reply within one month of receiving your written complaint.

Please send your complaint to the chair of the management committee at the registered office of our charitable company:

Robin Berry
Chair, Management Committee
Resource Centre
6 Tilbury Place
Brighton
BN2 0GY