You’re not listening to me! Dealing with disputes: mediation and its benefits for voluntary organisations
| Edition and Date: | 2003 | 
| Author: | Linda Laurence and Anne Radford | 
| Publisher: | NCVO | 
| Publisher Website: | www.ncvo-vol.org.uk | 
| ISBN: | 0719916208 | 
| Edition and Date: | 2003 | 
| Author: | Linda Laurence and Anne Radford | 
| Publisher: | NCVO | 
| Publisher Website: | www.ncvo-vol.org.uk | 
| ISBN: | 0719916208 |